Returns & Exchanges

At Pacsafe, we stand by the quality of our anti-theft gear and offer a 30-day return policy for unused items in their original packaging. We want to ensure you feel secure and satisfied with your purchase as you embark on your next adventure.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place your unused items back into their original packaging, ensuring all security tags and labels remain attached to the product.

• 3.
  Ship the Item

  Print the prepaid shipping label provided through the portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned gear, your refund will be processed back to your original payment method within 7-10 business days.